Privacy policy

Last updated: [PLACEHOLDER: date of legal review]

This policy explains how Stint Pty Ltd (ABN 00 000 000 000) (“Stint”, “we”, “us”) handles personal information when you visit our website or use the Stint service. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

Account details: your name, work email address and an encrypted password.
Dealership details: business name, locations, time zone, and the people you invite.
What you put into the service: vehicle details (stock number, VIN, rego, make and model), stage history, tasks, costs, notes and photos.
Billing details: plan, billing contact and payment history. Card details are handled by our payment provider, Stripe; we never see or store full card numbers.
Demo requests: name, dealership, contact details and anything you tell us in the form.
Technical information: IP address, browser type, and logs of how the service is used, to keep it secure and working.

How we collect it

Directly from you when you sign up, use the service, contact us or book a demo; from your dealership when someone invites you; and automatically through our servers when you use the website or app.

Why we use it

We do not sell personal information, and we do not use it for advertising.

To provide, maintain and secure Stint, including sign-in and invitations.
To bill your dealership and manage its subscription.
To respond to enquiries and demo requests, and to provide support.
To send service emails such as invitations, trial reminders and billing notices.
To understand how the service is used so we can improve it.

Who we share it with

We use trusted service providers to run the service, and share only what they need: database and file hosting (Supabase), application hosting (DigitalOcean), payments (Stripe) and transactional email [PLACEHOLDER: email provider]. Some of these providers may store or process information outside Australia, including in [PLACEHOLDER: countries/regions]. Where that happens we take reasonable steps under APP 8 to make sure the information is handled consistently with the APPs.

We may also disclose information where required by law.

Your dealership’s data

Information your dealership enters into Stint belongs to your dealership. Owners and managers control who in the dealership can see it. We access it only to provide and support the service, or where you ask us to.

Cookies

We use essential cookies to keep you signed in and to remember your light or dark theme. We do not use advertising or tracking cookies.

Security and retention

Information is encrypted in transit, access is restricted by role, and each dealership’s data is kept separate from every other dealership’s.

We keep account and dealership information while the account is open. Changing plans never deletes your data. If you close your account, we delete or de-identify your information within [PLACEHOLDER: period], unless the law requires us to keep it longer (for example, billing records).

Access, correction and complaints

You can ask to see or correct the personal information we hold about you by emailing support@stint.au. We’ll respond within 30 days.

If you have a privacy complaint, email us first and we’ll work to resolve it. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy. If the changes are significant we’ll tell account owners by email before they take effect.

Contact

Stint Pty Ltd (ABN 00 000 000 000), Western Australia, Australia. Email: support@stint.au.